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HELP! it suddenly closes itself during tracking process.

 
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techtonik1



Joined: 19 Feb 2009
Posts: 2

PostPosted: Thu Feb 19, 2009 7:32 am    Post subject: HELP! it suddenly closes itself during tracking process. Reply with quote

hi,

I've been trying to get the results thousands of times, but I could not get any result due to the happening that the program window closes itself during the tracking process.

I uninstall the program and reinstall it several times, however, it seems that it didn't work at all. I did not use any API key.

Can anyone tell me why is this happening? again and again even though I reinstall the program?

OS: Windows XP Professional, 1M Ram, P4 2.8C

I allowed this program to access the internet from firewall.
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Administrator
Site Admin


Joined: 22 Sep 2004
Posts: 687

PostPosted: Thu Feb 19, 2009 10:03 am    Post subject: Reply with quote

Do you mean the software suddenly shuts down? Do you see any error messages or debug windows?
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techtonik1



Joined: 19 Feb 2009
Posts: 2

PostPosted: Thu Feb 19, 2009 10:43 am    Post subject: Reply with quote

Administrator wrote:
Do you mean the software suddenly shuts down? Do you see any error messages or debug windows?


Yes, the software suddely shuts down itself without any warning signs or anything. I've used this program quite a while, however, after I reinstalled this program a few days ago, it's been shutting down again and again.

I doubt that my registry is messed up or.. is it possible ?
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Site Admin


Joined: 22 Sep 2004
Posts: 687

PostPosted: Thu Feb 19, 2009 11:05 am    Post subject: Reply with quote

Please check your system for viruses. Also, you could try to disable DEP, since it may cause some problems running Free Monitor for Google.
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Abbala215



Joined: 07 Dec 2009
Posts: 1

PostPosted: Mon Dec 07, 2009 7:08 am    Post subject: Reply with quote

Thanks for taking the time to help, I really apprciate it.
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lorenz



Joined: 17 Apr 2010
Posts: 1

PostPosted: Sat Apr 17, 2010 5:01 am    Post subject: Reply with quote

Hi,

I've the same problem. It seems I use some words such as 品牌 in Traditional Chinese which make the program crashes.
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Administrator
Site Admin


Joined: 22 Sep 2004
Posts: 687

PostPosted: Sat Apr 17, 2010 5:35 am    Post subject: Reply with quote

It is ok from our side. Please ensure you have the latest version. You can download the latest version from our site here:
http://CleverStat.com/google-monitor-query.htm
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