CleverStat.com

Pronto · Joined: 09 Oct 2007 Posts: 3

today morning i open the google monitor and found nothing. my keyword list was empty. the url´s deleted. how can i get it back?

Administrator · Site Admin Joined: 22 Sep 2004 Posts: 687

Free Monitor for Google saves the data upon exit, if there was some crash in your system, some data might be lost. Also, ensure you have the latest version of Free Monitor for Google, you can get it with this link: http://CleverStat.com/googlemon.exe

Pronto · Joined: 09 Oct 2007 Posts: 3

we have the lastes version and there wasn´t any crash last time. is anywhere a log file or something to get back the collected keywords?

Administrator · Site Admin Joined: 22 Sep 2004 Posts: 687

Please open the following folder:
C:\Documents and Settings\username\Application Data\Free Monitor for Google\
and look for the file named project.gmp. Send that file to our support e-mail, we will check what can be done.

Administrator · Site Admin Joined: 22 Sep 2004 Posts: 687

username - substitute the name under which your log on to Windows, of course.

Pronto · Joined: 09 Oct 2007 Posts: 3

we lost all datas every 2 days. if the competing company have the same bugs we will come back.

Administrator · Site Admin Joined: 22 Sep 2004 Posts: 687

Thank you for your feednack, we will take a closer look at this issue. If you could provide some more additional info about this bug, we would be grateful.